Support

CashFloor · No login required · Last updated: 13 August 2026

We’re here to help with CashFloor — web and iOS. This page does not require an account.

Contact us

Email

support@cash-floor.com

We aim to reply within 1–2 business days. Include your account email (if any) and a short description of the issue (device, screenshot if useful).

Email support

What CashFloor is

Important disclaimer

CashFloor is a planning tool, not a bank or advisor. Projections and alerts are estimates based on data you enter. We do not move money, guarantee you will stay above zero, or give financial advice. Always confirm balances and payments with your own bank.

Common questions

I forgot my password

On the sign-in screen, use Forgot password? and check your email (and spam). Links expire after a short time.

Balances look wrong

Update each checking card’s current balance to match your bank. The plan rebuilds from those numbers. Paid credit cards can debit checking when you mark them Paid.

Too many emails

In Settings, turn off low-balance alerts and/or weekly summary. Low-balance emails wait until you stop editing for about an hour and send at most once per day.

Face ID / biometrics

On iPhone, after you sign in with email once, you can use Face ID next time you sign out. If the session is still open, the app opens your plan automatically.

Close my account

In the app: Settings → Close account. On the web (no app required): cash-floor.com/delete-account.html or email us from the address on the account.

Open the app

Open CashFloor

Privacy: cash-floor.com/privacy.html