Delete your CashFloor account

CashFloor · No app install required · Last updated: 20 August 2026

You can close your account and ask us to delete the personal data we hold for it. This page is the web request path required by app stores; you do not need to keep the app installed.

Fastest: in the app

Open CashFloor and sign in.
Go to Settings.
Tap Close account and confirm.

That deletes your login and profile immediately. If you own a household with other members, remove them first (or they keep the shared plan).

Open CashFloor

Request deletion by email

Use this if you no longer have the app. Send the request from the same email address as the account so we can verify it.

This opens your mail app to support@cash-floor.com. You can also write that address directly with subject “CashFloor account deletion”.

What we delete

Firebase Auth login (email / Google / Apple) for that account.
Your user profile (name, email prefs, user ID record).
Your solo plan (balances, income, expenses, cards, settings) if you are the only member.
Household membership: if you are the sole owner, the household plan is deleted; if others remain, they keep the shared plan after you are removed.

What we may keep briefly

Email backups or support tickets you sent us, until that inbox retention expires.
Server logs needed for security, typically rotated automatically.
Anything we are legally required to retain.

Guest demo data on a device is local only and is not an account. Signing out or clearing site data removes it. We do not connect to banks.

Privacy: cash-floor.com/privacy.html · Support: cash-floor.com/support.html